Monitoring Troubleshoot – Quote

Monitoring Troubleshoot – Quote

Services include the validation of local communications, data, and website functionality.

(See below for the scope of work)

Description

Monitoring troubleshooting includes:

  • Review of serial communications
  • Review of ethernet connections
  • Review of any wireless communications
  • Validate device(s) are communicating locally
  • Communicate or start a case with monitoring company to validate all monitoring is functioning
  • Connect computer to monitoring for screenshots and extra validation of data
  • Measure production and compare data
  • Inspect DC power supply
  • Inspect AC power source
  • Inspect state of electronics (report any environment issues)
  • Field service report is included after visit
    • Next steps are described if required